Shop Glenn Heights City of Glenn Heights, TX Monday - Friday 8:00 am - 5:00 pm Phone 972-223-1690 Fax 972-223-9307 1938 S. Hampton Glenn Heights, TX 75154     WATER DEPARTMENT APPLICATION FOR NEW SERVICE Utility Billing 1938 S. Hampton Road Glenn Heights, TX. 75154 Phone: 972-223-1690 ext. 200, 201 and 213 Fax:    972-223-9307 Hours of Operation: 8:00 – 5:00 p.m. - Monday - Friday After hours emergency: 972-223-3478 For inquiries and service requests: “Citizens Action Center” Helpful Links Online Bill Payment Water/ Sewer Rates Online Application form Application for Water Service Utility Billing FAQ's Recycling Instructions   Other Utilities & Services HILCO Electric Cooperative, Inc. 800-338-6425 ONCOR Electric 972-791-2888 Atmos Energy 888-286-6700 AT&T 800-464-7928 DeSoto ISD 972-223-6666 Red Oak ISD 972-617-2941 CITY OF GLENN HEIGHTS WATER SERVICE AGREEMENT   I. PURPOSE- The City of Glenn Heights is responsible for protecting the drinking water supply from contamination or pollution, which could result from improper plumbing practices. The purpose of this service agreement is to notify each customer of the plumbing restrictions, which are in place to provide this protection. The utility enforces these restrictions to ensure the public health and welfare. Therefore each customer must sign this agreement before the City of Glenn heights will begin service. In addition, when service to an existing connection has been suspended or terminated the water system will not re-establish service unless it has a signed copy of this agreement.   II. SERVICE AGREEMENT- The following is the terms of the service agreement between the City of Glenn Heights (the water system) and the customer).       A. The water system will maintain a copy of this agreement as long as the customer and/or the premises are connected to the water system. B. The customer shall allow his property to be inspected for possible cross-connections and other undesirable plumbing practices. These inspections shall be conducted by the water system or its designated agent prior to initiating service and periodically thereafter. The inspections shall be conducted during the water system’s normal business hours. C. The water system shall notify the customer in writing of any cross-connection or other undesirable plumbing practice, which has been identified during the initial inspection or the periodic re-inspection. D. The customer shall immediately correct any undesirable plumbing practice on his premises. E. The customer shall, at his expense, properly install, test, and maintain any backflow prevention device required by the water system. Copies of all testing and maintenance records shall be provided to the water system.     III. ENFORCEMENT- If the customer fails to comply with the terms of the service agreement, the water system shall, at its option, either terminate service or properly install, test, and maintain an appropriate backflow prevention device at the service connection. Any expenses associated with the enforcement of this agreement shall be billed to the customer.       *CUSTOMER NAME:   ADDRESS:       **Did you read the above requirement YES (you must check) DATE: 02/04/12     CITY OF GLENN HEIGHTS WATER DEPARTMENT APPLICATION FOR NEW SERVICE   *NAME: SPOUSE NAME: *SERVICE ADDRESS: DATE SERVICE NEEDED: *DRIVERS LICENSE#: SPOUSE DL: *SOCIAL SECURITY: SPOUSE SS#: *DATE OF BIRTH: SPOUSE DOB: BILLING ADDRESS: PLACE OF EMPLOYMENT: * PHONE (Home) Cell Business ** HAVE YOU EVER BEEN A GLENN HEIGHTS WATER CUSTOMER? YES - NO BILLS NOT PAID IN FULL BY THE DUE DATE ARE CHARGED A LATE FEE OF 15% OR $25.00 WHICHEVER IS GREATER OF THE TOTAL CURRENT CHARGES. ACCOUNTS NOT PAID IN FULL WITHIN 20 DAYS AFTER THE DUE DATE WILL BE DISCONNECTED AND ASSESSED A RECONNECT FEE OF $35.00. *Applicant's Name: ** Do you agree that all the above information is correct: YES Date: 02/04/12 ** A copy of a valid Driver’s License is required with each application.                 | Home | Agendas & Minutes | Contact Us | City Manager | City Council |   | Animal Control | Building Inspection | Code Enforcement | Economic Development | Finance Dept |   | Human Resources | Municipal Court | Park & Recreation | Planning & Zoning |   | Police Department | Public Works Department | Utility Billing | - 7,325 - | City Info | DART | Employment | Staff Directory | Site Development Copyright © 1998- 2012 City of Glenn Heights, Texas. All rights reserved.